Privacy Policy

Last updated: 15/09/2025

PROAKTIV Management Singapore Pte. Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data of individuals in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.proaktiv-asia.com (“Site”) or use our services.

1. Collection of Personal Data

We may collect personal data that you voluntarily provide to us, including but not limited to:

• Name, job title, company, and contact details (e.g., email address, phone number).
• Information provided through online forms, surveys, or when you subscribe to newsletters or events.
• Technical information automatically collected when you visit our Site, such as IP address, browser type, device information, and cookies (see Section 7).

2. Purpose of Collection, Use, and Disclosure

We collect, use, and disclose personal data for the following purposes:

• To provide, operate, and improve our services.
• To respond to inquiries, requests, or feedback.
• To manage relationships with clients, partners, and vendors.
• To send marketing communications, newsletters, or event invitations (only with your consent where required).
• To comply with applicable laws, regulations, or legal processes.

We will notify you and obtain consent before using your personal data for purposes not listed above, unless permitted or required by law.

3. Disclosure of Personal Data

We may disclose your personal data to:

• Our employees, officers, and authorized representatives.
• Third-party service providers (e.g., IT, analytics, marketing, or payment processors) engaged to support our operations.
• Regulatory, government, or law enforcement authorities where required by law.

We do not sell or rent personal data to third parties.

4. Retention of Personal Data

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or business requirements. When no longer required, we will securely delete or anonymize your data.

5. Security of Personal Data

We implement reasonable security measures to protect personal data against unauthorized access, collection, use, disclosure, modification, or disposal. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Access, Correction, and Withdrawal of Consent

You may request to access or correct your personal data, or withdraw your consent to our use of your data, by contacting our Data Protection Officer (DPO):

Data Protection Officer
Mark Cosgrove

Mark@proaktiv-asia.com

+65 87917847

We will process such requests in accordance with the PDPA, subject to any applicable exemptions.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience, analyze site traffic, and improve functionality. You may manage cookie preferences through your browser settings, but disabling cookies may affect the availability of some features.

8. International Transfers

If your personal data is transferred outside Singapore, we will ensure that the receiving jurisdiction provides a comparable standard of protection, as required under the PDPA.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Site with the “last updated” date. We encourage you to review this Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact our Data Protection Officer at the details provided above.